Privacy Policy

Last updated: 7/20/2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

Personal Information

  • Name and contact information (email address, phone number, mailing address)
  • Account credentials (username, password)
  • Payment information (credit card details, billing address)
  • Order history and preferences
  • Communication preferences

Automatically Collected Information

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, click patterns)
  • Cookies and tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Provide customer service and support
  • Send order confirmations and shipping updates
  • Improve our website and services
  • Personalize your shopping experience
  • Send marketing communications (with your consent)
  • Prevent fraud and ensure security
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted partners who help us operate our business (payment processors, shipping companies, email services)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit permission

4. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

Types of Cookies

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Marketing Cookies: Used to deliver relevant advertising
  • Preference Cookies: Remember your settings and preferences

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • SSL encryption for data transmission
  • Secure payment processing
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete information
  • Erasure: Request deletion of your personal data
  • Portability: Receive your data in a structured format
  • Restriction: Limit how we process your data
  • Objection: Object to certain types of processing
  • Withdraw Consent: For processing based on consent

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

10. Updates to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or want to exercise your rights, please contact us at our contact page.